Policies, Attendance & Complaints


If you wish to make a complaint, please contact the school office initially. A copy of our complaints procedure can be found here


Good attendance and punctuality are essential if pupils are to achieve their maximum potential at school. 

Here is some important information regarding the monitoring of Attendance at Westfield School and the process which needs to be followed.

If your child is ill you must: 

Contact Mr Mounsey on 01935 446885 as soon as possible to let the school know they will not be attending. 

Phone the school every day your child is absent to confirm they will still not be attending school

Provide a letter to the school when your child returns. Parents may be asked to provide medical proof of illness if numerous absences occur. 

Failure to do this will result in an unauthorised absence being recorded and can lead to the involvement of the Education Attendance Service. 

If your child is not in school we may telephone to check that there is a genuine reason for absence. Please ensure that the school has your current day time telephone number.

Wherever possible, medical appointment should be made after school hours or during holidays. We do understand the difficulties with this so if an appointment is made during school hours please ensure you: 

Contact Mr Mounsey in advance to inform him of the date and time of the appointment. 

Provide your child with a note to enable them to leave school during the day. 

All children MUST be in school in time for period 1 at 8.30am and all subsequent lessons. 

If an appointment is made for a weekday morning we do expect your child to attend registration before leaving school to go to their appointment. We then expect them to return promptly after their appointment is finished.

If you are planning on taking your child out of school please ensure you complete a holiday or absence request form. Completing an absence request form does not mean the time out of school will be authorised. They will only be authorised if the circumstances are considered to be exceptional. But, as a school we discourage parents from arranging family holidays during term time. The law says that parents do not have the right to take their children out of school for holidays. Students miss important lessons and find it very hard to catch up on work missed. Older students can have preparation for examinations seriously affected. 



Government guidance is currently updated at a frequent rate. We are strictly adhering to this guidance, this can result in variations in our practice that is not reflected in the policies below. It is not practicable to update the policies in line with the changes in practice given the frequency this occurs. We are adapting our practice in real time as we review the implementation and impact of the guidance. The need for policy changes to be approved by a quorate governing group also makes it impractical to update policies given the frequency of the current changes.

Please click on the policy name to open the document.